[ FAQ`s ]

Most Popular Questions

How To Choose The Correct Suction Power For A Hood

Consider the size of your kitchen and your cooking habits. A simple calculation allows you to get that answer; just multiply the volume of your room by 10 to obtain the ideal capacity (Unit used is m3/h).

Do You Recommend Using A Filtering Or A Ventilation (Duct-Out) Hood?

Elica recommends: If it is used in filtering mode, the hood purifies the odors produced during food cooking, while most of the vapor is released back within the environment (it is recommended to change the charcoal filter every 3 months). If it is used in ventilation mode, both the smells and the vapors are evacuated outside the house: when possible, the ventilation hood is always to be preferred, as the highest performance version. Also, the hood must be positioned at the recommended distance indicated by the instruction manual; as a general rule the hood should be installed at ≥ 65cm from the gas hob, and at ≥ 50cm from the electric hob (some exceptions may apply, based on the chosen model).

 
How To Clean The AISI 304 Stainless Steel?

AISI 304 stainless steel, is rich in chromium and nickel, which give steel its anti-corrosive properties, and it is used for all domestic appliances.
Barazza recommends:
• To rinse well with water after use and to dry with a clean cloth or a chamois leather cloth
• To use any normal detergent as long as it doesn’t contain chlorine or its by-products, as muriatic acid or bleach
• To use a little warm white vinegar, only for persistent stains
• Not to use steel wool or abrasive materials which could irreparably scratch the steel surface
• Not to drag hot pots and pans on the top. To use chopping boards, potholders and mats while working in the kitchen
• Not to place hot pots and ovens on the top in order to avoid buckling and bluing
• Not to leave rusty metal objects on the surface for a long time
• Not to leave open packets or bottles of detergents or other chemical substances near the product
• To use periodically or in case of need, a stainless steel cream polish product, to polish and protect the stainless steel

What Does Induction Cooking Mean?

Induction cooktops use an electromagnetic field to heat up a pan while leaving the cooking surface cool to touch and without heating the air around the hob.
Induction hobs heat more quickly than gas or regular electric, thus saving energy as well as time.
However, induction cooking requires special cooking vessels that must be made of magnetic-based material such as stainless steel, cast iron, & enameled steel.

Should I Choose A Gas Oven Or An Electric Oven?

Smalvic and Barazza both provide ovens (gas and electric) with the fan-assisted cooking function which helps distribute the heat evenly inside the oven. Usually gas ovens give off moisture, creating a humid heat rather than the dry heat required for effective roasting. The heat in an electric oven is drier and more evenly distributed compared to a gas oven, which is better for baking and roasting most types of food.
Gas ovens require a forced ventilation in the cabinet where they are placed, whereas electric ovens do not require that.

What Are The Types Of Fridges & Wine Coolers?

In Fhiaba and in general, there are three types of fridges & wine coolers:
- Integrated: The appliance is installed inside a niche and requires decorative panels to be mounted on the appliance. The appliance usually does not exceed 61cm in depth.
- Built-in: The appliance is installed inside a niche, nailed to its sides, with a stainless steel look. The appliance usually does not exceed 63.5cm in depth.
- Freestanding: The appliance is installed without a niche, and requires stainless steel cladding on the sides to give it the clean look.

What Services Does Duplexline Not Provide?

Duplexline does not provide the following:
- Interior Design and execution
- Coring of worktops, wood, walls, or ceilings
- Installation of sinks, mixers, and food waste disposers, or anything plumbing-related - Crane services

What Are The Warranty Terms?

Duplexline offers a two-year warranty on all Teka products, a three-year warranty on all Smalvic, Elica, Barazza & Pitt Cooking products only, and a five-year warranty on all Fhiaba & Steel Cucine products only.
Warranty terms are to be viewed, upon request, with the after-sales department.

Which Countertop Materials Are Suitable For PITT Cooking Burners?

PITT cooking burners can be installed into countertops made of composite, granite, concrete, terrazzo, glass, ceramic, Fenix NTM, marble and stainless steel.
PITT cooking system can absolutely not be installed into solid wood countertops nor into countertops with solid surface, in addition to countertops with an HPL top layer.
*Solid Surface materials are often used in kitchen designs where ultimate freedom of design is requested. Unfortunately, in reality, this often leads to concessions being made in regards to the minimum installation requirements of the PITT units.
When the construction is not strong or stable enough, this can lead to damages to the Solid Surface material after the PITT units are installed. In general, this damage does not occur due to the PITT unit itself, but is caused by insufficient reinforcement or occurring stress on the countertop.
For this reason, it was decided to remove Solid Surface from the list of suitable materials as of the 1st of July 2021.

Can I Determine The Placement Of The PITT Burners Myself?

PITT configured their assortment based entirely on consumer desires and input. However, combining configurations with one another is possible.
For example, you could create a configuration all on your own by combining single burner units or by adding a wok/simmer burner to an existing 4-burner PITT configuration. Design your own ideal cooking set up based on your personal cooking style and available counter space.

How To Choose The Correct Suction Power For A Hood

Consider the size of your kitchen and your cooking habits. A simple calculation allows you to get that answer; just multiply the volume of your room by 10 to obtain the ideal capacity (Unit used is m3/h).

Do You Recommend Using A Filtering Or A Ventilation (Duct-Out) Hood?

Elica recommends: If it is used in filtering mode, the hood purifies the odors produced during food cooking, while most of the vapor is released back within the environment (it is recommended to change the charcoal filter every 3 months). If it is used in ventilation mode, both the smells and the vapors are evacuated outside the house: when possible, the ventilation hood is always to be preferred, as the highest performance version. Also, the hood must be positioned at the recommended distance indicated by the instruction manual; as a general rule the hood should be installed at ≥ 65cm from the gas hob, and at ≥ 50cm from the electric hob (some exceptions may apply, based on the chosen model).

 
How To Clean The AISI 304 Stainless Steel?

AISI 304 stainless steel, is rich in chromium and nickel, which give steel its anti-corrosive properties, and it is used for all domestic appliances.
Barazza recommends:
• To rinse well with water after use and to dry with a clean cloth or a chamois leather cloth
• To use any normal detergent as long as it doesn’t contain chlorine or its by-products, as muriatic acid or bleach
• To use a little warm white vinegar, only for persistent stains
• Not to use steel wool or abrasive materials which could irreparably scratch the steel surface
• Not to drag hot pots and pans on the top. To use chopping boards, potholders and mats while working in the kitchen
• Not to place hot pots and ovens on the top in order to avoid buckling and bluing
• Not to leave rusty metal objects on the surface for a long time
• Not to leave open packets or bottles of detergents or other chemical substances near the product
• To use periodically or in case of need, a stainless steel cream polish product, to polish and protect the stainless steel

What Does Induction Cooking Mean?

Induction cooktops use an electromagnetic field to heat up a pan while leaving the cooking surface cool to touch and without heating the air around the hob.
Induction hobs heat more quickly than gas or regular electric, thus saving energy as well as time.
However, induction cooking requires special cooking vessels that must be made of magnetic-based material such as stainless steel, cast iron, & enameled steel.

Should I Choose A Gas Oven Or An Electric Oven?

Smalvic and Barazza both provide ovens (gas and electric) with the fan-assisted cooking function which helps distribute the heat evenly inside the oven. Usually gas ovens give off moisture, creating a humid heat rather than the dry heat required for effective roasting. The heat in an electric oven is drier and more evenly distributed compared to a gas oven, which is better for baking and roasting most types of food.
Gas ovens require a forced ventilation in the cabinet where they are placed, whereas electric ovens do not require that.

What Are The Types Of Fridges & Wine Coolers?

In Fhiaba and in general, there are three types of fridges & wine coolers:
- Integrated: The appliance is installed inside a niche and requires decorative panels to be mounted on the appliance. The appliance usually does not exceed 61cm in depth.
- Built-in: The appliance is installed inside a niche, nailed to its sides, with a stainless steel look. The appliance usually does not exceed 63.5cm in depth.
- Freestanding: The appliance is installed without a niche, and requires stainless steel cladding on the sides to give it the clean look.

What Services Does Duplexline Not Provide?

Duplexline does not provide the following:
- Interior Design and execution
- Coring of worktops, wood, walls, or ceilings
- Installation of sinks, mixers, and food waste disposers, or anything plumbing-related - Crane services

What Are The Warranty Terms?

Duplexline offers a two-year warranty on all Teka products, a three-year warranty on all Smalvic, Elica, Barazza & Pitt Cooking products only, and a five-year warranty on all Fhiaba & Steel Cucine products only.
Warranty terms are to be viewed, upon request, with the after-sales department.

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